10 Questions to Ask Before Hiring a Sprinter Van Conversion Company

Learn the 10 questions I wish I had asked before hiring a Sprinter van conversion company so that you can avoid the same mistakes I made.

So you bought a Sprinter van. Hell yea! Welcome to the van life community. Now you have some big decisions to make, the first of which is, are you going to build it out yourself or are you going to hire a Sprinter van conversion company to build it out for you?

I went the latter route with my Sprinter Van because that was the right decision for me and I have a blog post detailing the pros and cons of a DIY van conversion vs hiring someone to do it for you to help you make the right decision for you and your van.

If you decide to go with a Sprinter van conversion company, there are a few considerations and questions that you need to ask. In this post, I want to talk about how to properly vet the van conversion builder you are considering and what questions you should ask them.

Here are the 10 questions I wish I’d asked before deciding on a company to do my Sprinter Van conversion.

**Whether you have a Sprinter or a different type of van (Ford Transit, Dodge Promaster, etc), these tips for interviewing your potential builder apply!**

Watch my YouTube video for a rundown of these tips for choosing a Sprinter Van Conversion company.

Why It’s Essential to Research Sprinter Van Conversion Companies

There are a ton of new conversion companies popping up all over the country, and the experience between them varies widely. Unfortunately, I’ve found that many of these Sprinter Van conversion companies know how to build pretty cabinets, but they lack the necessary experience with electrical and plumbing systems…which I have since realized should take precedence over any woodwork.

If you’ve been following along on my Instagram stories and YouTube, you may have picked up on the fact that I’ve had a few issues with my Sprinter conversion. My shower was leaking and my solar panels had to be replaced…just to name a few of the problems.

In the process, I learned a big lesson: I should’ve done a lot more research and asked a lot more questions before signing the dotted line with the Sprinter van conversion company I chose to build out my van.

If I had taken the time to educate myself and do some more thorough background digging on the company, I probably could have prevented a lot of the problems that I’ve dealt with post-conversion.

10 Questions to ask potential Sprinter Van Conversion Companies

1) How many Sprinters have you converted?

Building out a Sprinter is very different from building out an Airstream or a Vanagon. You should make sure that the Sprinter van conversion company you hire has experience in your type of vehicle.

2) What is your design style?

Do you want industrial style, rustic, or modern? Every Sprinter van conversion company has a style, and you want to make sure that their style and vision are in line with your own.

3) What are my options for a custom Sprinter floor plan?

Some Sprinter van conversion companies have pre-designed floorplans to choose from. Others will work with you on a fully custom design. If you need or want something custom, make sure that is an option.

4) What ideas do you have for a Sprinter van that meets XYZ needs?

Before approaching a professional Sprinter van conversion company, you need to think about how you are going to use your van. Are you a weekend warrior? Do you need a gear hauler? How much storage do you need? Are you living and working in your van full-time? Are you warm or cold weather based? Will you be driving on rough roads? Do you need a bathroom? How tall are you (that affects bed placement)?

Have a clear vision for your van’s purpose and ask the company what ideas they have to make your van awesome. Are they innovative? Do they seem familiar with different products to outfit your van with right off the bat? Do they have good ideas that you haven’t thought of or seen before?

You want someone who is extremely knowledgeable, creative, and going to build you a better van than you could have thought of yourself. A detailed conversation here will also give you an idea of their personality and whether or not they are someone you want to work with.

Learn the 10 questions I wish I had asked before hiring a Sprinter van conversion company so that you can avoid the same mistakes I made.

5) How long will it take to convert my Sprinter van?

You want someone who is going to be honest about the timeline. Do they have other jobs already in line ahead of yours? Once they start working on your van, how many weeks or months will they be devoting to your vehicle?

Be aware that full conversions do take time…but you also want to make sure that yours is delivered in a timeframe that works for you and your upcoming plans. Make sure the dates you agree on are written directly into your contract.

6) How much will it cost to convert my Sprinter Van?

The Sprinter conversion company might not be able to give you an exact price, but they should be able to give you a general range with an absolute maximum based on the floor plan, materials, and products you agree on.

Most conversions will require some sort of down payment. Ask that the payment schedule be written into the contract, and be wary of anyone who asks for full payment prior to the van being delivered. I’d recommend getting multiple quotes and compare each of those quotes against the experience of each campervan conversion company.

7) Who decides on the exact products that will be installed in your Sprinter?

You should be included in every step of the decision-making process. When it comes time to choose a fridge, your Sprinter conversion company should tell you your options and the pros and cons of each. When you are deciding on an electrical system, the builder should educate you on the different components, how they work, and your options for meeting all of your needs as the van user. Then once you have been informed of all of your options, you should have the final say in what is purchased and installed.

Once your conversion is done, if the builder purchased the products, make sure they provide you with hard copies of the instruction booklets for each product. I didn’t receive copies of these, and when I was on the Olympic Peninsula with no internet service, my solar system stopped working. Without internet service, I couldn’t download the instructions from the internet, and it put me in a real pickle.

8) What kind of electrical systems have you worked on?

Your electrical system and wiring should not be an afterthought. Instead, it should be one of the first things you decide on, especially with the limited space in a Sprinter van. This includes the solar system, the heater, water heater, and other electrical components. If you want a roof rack, this will also need to be considered when configuring your solar system.

Before you hire a Sprinter conversion company, you need to figure out exactly what electrical features you want your van to have and make sure that the builder has experience with those components. An RV company, for instance, may have zero experience with solar, as many RVer opt for generators instead.

If you plan on using your van in a cold climate, you’ll also want to consider a heater. There are pros and cons to each type of heater, and depending on which one you choose, you need to make sure that your conversion company has experience with that specific part and is qualified to install it.

Webasto heaters, for example, require all installers to be certified by Webasto, otherwise, it voids the warranty. With it being such an expensive part, voiding the warranty could result in high unforeseen expenses if something goes wrong.

Learn the 10 questions I wish I had asked before hiring a Sprinter van conversion company so that you can avoid the same mistakes I made.

9) Can I contact your references for previous Sprinter conversions?

If they’ve been successful in their past jobs, they should have at least 3 former clients who are willing to chat with you about their experience with the builder. One is not enough because they could have 2 out of 3 jobs that went sideways and that one build might not be an accurate representation of the quality of their work.

10) Do you provide a signed contract and is the work guaranteed?

This may seem obvious, but with the amount of money you are spending, you are absolutely entitled to have a proposal and final agreement in writing. If the builder isn’t willing to provide a signed contract, then you may want to think twice about working with them.

Furthermore, you’ll want to confirm whether or not they are providing a guarantee for their work. If so, do you have to drive the van all the way back to them to have the work done? If your builder is in southern California and you are based in New York, that is definitely something to consider. Alternatively, will they cover the expense of having their work repaired by someone else?

I hope these questions and tips provide a thorough guide for those of you who are considering hiring a professional campervan conversion company.

A final piece of advice: I’d recommend interviewing a number of companies before settling on the one you want to work with. Don’t be swayed to hire someone just because they make beautiful cabinets and have a nice Instagram account!

Are you thinking about hiring a professional Sprinter van conversion company? What questions and advice do you have? Leave a comment below! 

Written by Kristen Bor

Hey there! My name is Kristen, and this is my outdoor blog. I discovered the power of the outdoors in my 20s, at the time I needed it most. Now 15 years later, prioritizing that critical connection with nature continues to improve my life. My goal at Bearfoot Theory is to empower you with the tools and advice you need to responsibly get outside.

15 comments on “10 Questions to Ask Before Hiring a Sprinter Van Conversion Company

  1. Thanks Kristen, so helpful as I’m in that beginning process and need tons of advice…
    I’m in Montana and have a couple guest cabins so next time your in the area, please come stay, would love to pick your brain in person, with hot springs just down the road!

  2. I cannot express the importance of grooming your van upfitter! I thought I asked the right questions, talked to one or two past customers, etc. but I didn’t do quite enough. The bigger upfitters like Sportsmobile, Outside Van, Van Specialties, etc. all have very long wait times and are very expensive, which I think pushes people like me looking for something that’s not only cheaper, but available sooner. That being said, you get what you pay for. The van upfitter I went with is The Van Guys LLC located in Bend, OR. The owner pushed in my roof and did nearly $5,000 of body damage, which my insurance had to cover in the end. I’ve also had to go back through 95% of his work and make major adjustments to get everything in proper order. Woof! Having a converted Sprinter van is the best thing ever, but be careful and be sure to groom anybody properly that’s going to work on your van.

  3. As a van outfitter, it is really nice to hear your input and it helps to remind us of what information we should make sure to share with our clients up front. Tom, co-owner and builder of Freedom Vans, worked as a solar installationist for 8 years before he began to build vans, and we live in the second van that he has converted based on our own needs. We have had many people come to us to rebuild their electrical system because it wasn\’t originally built correctly. We HIGHLY recommend speaking to a specialist when it comes to your system, there are so many fine details to be aware of that are important to your safety.

  4. Hi Kristen!

    Thanks for the useful post. I emailed you a few weeks ago with some more specific questions about your conversion company experience. Any feedback would be much appreciated!


  5. Where did the nicely finished white interior panels come from? I have not seen anything with that level of detail around the windows so I am keen to get more information.


  6. Hi Kristen, I’m a reporter/staff writer for the Mercury News in San Jose/Bay Area, California.
    I’m looking into buying a van to live in when I retire — and I’m hoping to write some news stories about the process.
    So, am doing it mostly for personal reasons, but also going to have fun writing stories about it.
    I know you probably can’t officially recommend a van conversion company, but you’d save me loads of time if you’ve heard of any really good ones. I can be reached at tkaplan@bayareanewsgroup or cell/text at 831.227.7166.

  7. Hi Kristen! Appreciate you sharing these questions to ask before the build. I am currently researching van life,, and researching which van would best suit me. The Mercedes Sprinter is a bit pricy and I am looking into the Dodge Promaster (affordability). Also, If possible, can you provide with the specs on your 1st van? I simply love that open and seem less layout. Thank you in advance. And Iook forward to your adventures on utube.

  8. I love that you mentioned that you can determine the quality of work of a van conversion company by contacting at least three of their references. Recently, I have been wanting to convert my van, so I could live from it for a while, so I could travel across the country. It will be important for me to be confident in the conversion company that I would hire. When I look for one, I will be sure to contact at least three of their references before hiring them.

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